Application Managed Services

Flexible support to accelerate transformation.

As IT applications and infrastructure become more complex, the on-going effort to maintain, support and optimise them can be a distraction from core business.

Kagool Application Managed Services keep your applications running at optimal performance so you can focus on innovation and transformation.

Our flexible, transparent service model provides the right mix of skills and resource round the clock and on demand.

Whether you are looking for support for one application, a specific workstream or broader support to optimise your entire application estate, Kagool is there for you.

Flexible, responsive support to optimise cost and performance.

We use an Agile/DevOps approach to our support services, leveraging automation, tooling and optimised business processes for continual value creation. As such, there are no limits on change requests, incidents raised, or bugs fixed - we are all about achieving your specific desired outcomes and ensuring your customers get the best possible experience.

IMPROVE APPLICATION PERFORMANCE

REDUCE LEAD TIMES FOR NEW FUNCTIONALITY

INCREASE APPLICATION AVAILABILITY

REDUCE THE COST OF PAIN FROM SYSTEM FAULTS

FREE UP IN-HOUSE IT RESOURCE

At Kagool, we place a multi-skilled, global talent pool at your disposal, right where and when you need it.

Your core team is supplemented by a flex team, always on stand-by to step in as required.

Our support services embody the Kagool way of business so valued by our customers.

NIMBLE

Our customers' recognise us for quick decisions and fast turnaround times, helping accelerate our customers' business outcome in an agile way.

NICHE

Our specialised services meet and exceed customers’ technology and business needs to unite people, process and technology seamlessly.

NO NOSENSE

We don’t use jargon. We always say what we believe to be true and act in the best interest of our customers.